Service Agreement

Postal Unlimited® is excited to have you as part of our community and we want to ensure that you have the best experience possible. This service agreement outlines the terms and conditions for mailbox rental and other services provided by Postal Unlimited®. By signing or paying invoices, you acknowledge and agree to this contract.

Mailbox Rental Use

To ensure that Postal Unlimited® continues to provide quality services to all of our customers, we require that customers use their rented mailbox solely for lawful purposes, and conform to all applicable federal, state, and local laws. This means that the customer is responsible for ensuring that any mail or parcels received in the rented mailbox are legal and do not violate any laws. We also require that customers protect, indemnify, and save harmless Postal Unlimited® from any and all claims, demands, and causes of action arising from the customer’s use or possession of the mailbox.

In the event of default in payment, Postal Unlimited® may withhold or refuse customer’s mail and may withhold mail indefinitely or return it to the sender. This is to ensure that Postal Unlimited® is able to collect payment for services rendered and that we can continue to provide quality services to all of our customers.

Additional Terms

Postal Unlimited® is committed to providing quality services to all of our customers. The monthly mailbox rate may incur additional charges if usage goes beyond its parameters. Late payments will result in late fees, as well as mailbox suspension until payment is received. Subleasing is not permissible, and your rented mailbox is only to be used for yourself and up to five members of the same household.

Customers signing up as a business entity, subcontractor, or for use other than typical use for a mailbox must adhere to any changes, rates, fees, and updates applicable. Changes may occur and take effect immediately. 

All contracts state clearly that rates are for your mailbox and not excessive parcels, handling, storing, etc. Cancellations are to be done in writing and act as a 30-day notice to vacate the mailbox.

Shipping and Freight

Postal Unlimited® agrees to ship all packages, freight, and/or mail for the customer in accordance with all applicable transportation rules and regulations. We strive to ensure that your packages and mail are shipped safely and efficiently. However, Postal Unlimited® shall not be held liable for any damages or loss of any kind, including but not limited to damage to the items being shipped, damage to property or persons, or any other loss or damage resulting from the shipment or freight of any item.

Mail Forwarding

If you have opted in for mail forwarding, Postal Unlimited® must have an address on file and the required deposit. Your deposit may be a higher amount if you choose. This balance will be used as a prepaid account, and we charge to this available balance each time we forward your mail at your request. You will be charged for shipping, labor, service, and materials used each and every transaction. You may opt-in to automatically recharge it or choose to pay your invoice when your balance reaches below threshold. Turn it off anytime and add to it anytime. You must contact Postal Unlimited® when you would like your mail forwarded.

Recurring Billing Authorization and Cancellations

We understand that life can be busy and that it’s important to have reliable services that can make your life easier. To make things more convenient for our customers, recurring billing is scheduled for automatic withdrawals at the interval requested, and may change during admin overrides, special rates ending, proper requests, or other. To cancel or change recurring billing, you must contact Postal Unlimited® 30-days prior to your scheduled recurring billing. If the cancellation request is made within the 30-day timeframe prior to the scheduled recurring billing, there will be no proration or refunds of any services and we will bill to the payment method on file. Each recurring billing covers your selected term, and while active, it cannot be rented to another individual. Cancel requests and other changes must be done in advance.

General Terms

We believe in providing quality services, and we take the security and privacy of our customers very seriously. Possession of a mailbox key or assigned keyless entry code will be considered authorization to remove mail. Do not share or make copies for others. Any damages or vandalism will result in legal action and/or a lawsuit. Do not allow others inside when you are retrieving your mail. Ensure the door is properly secured after you’ve left.

All customers are required to agree and adhere to all service contracts and updates prior to any rendering of any services. This means that you must agree to abide by all the terms and conditions outlined in this agreement and any future updates or changes that may occur.

Box Rental Use

The customer agrees during the rental term of this agreement to use the rented mailbox ONLY for lawful purposes and in conformation with all applicable federal, state, and local laws. The applicant also agrees to protect, indemnify and save harmless Postal Unlimited® from and against any and all claims, demands and causes of action of any nature whatsoever, and any expense incidental to defense by Postal Unlimited® of any such demand or action arising out of or in connection with applicant’s use or possession of said postal box, and including, without limitation, all demands, claims and causes of action for personal injury or property damage arising from such use or possession, for failure of the postal service to deliver on time or otherwise any item (mail, parcels, etc.) for damage to or loss of postal box contents by any cause whatsoever, and for any violation by applicant of applicable federal, state or local laws.

In addition, applicant agrees that upon default in payment required by this rental agreement, Postal Unlimited® may at its option, as security for rent owed, withhold or refuse applicant’s mail during the period of default and should default continue, may withhold mail indefinitely or return mail to sender.

Limitation of Liability

Postal Unlimited® is committed to providing quality services, but there are some limitations to our liability. We shall not be liable for any damage or loss of any kind, including but not limited to damage to the items being shipped, damage to property or persons, or any other loss or damage resulting from the use of our mailbox rental and other services. The customer agrees that Postal Unlimited® shall not be held responsible for any damages or losses that occur during the shipping process, or as a result of the use of our services, including but not limited to late deliveries, lost or stolen mail, or damaged packages.

Governing Law

This agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws provisions. Any dispute arising under or related to this agreement shall be resolved exclusively in the state or federal courts located in San Diego County, California.

Postal Unlimited® wants to ensure that you are satisfied with your mailbox rental and other services provided by us. If you have any questions about this service agreement or our services, please don’t hesitate to get in touch. For more information, visit our website at www.postal-unlimited.com.